Check Deposits as Images

In our example, to understand the user needs and business opportunities around check deposits, we prototyped a system where the researcher acted as a "courier" taking the checks from the business to the bank. This allowed us to understand whether the most important need was getting the checks to the bank, or whether there was more to it, that our final solution would need to address.

We were not actually prototyping a solution, because we would not start a courier service. Instead we prototyped a way to solve the need, before investing any money into developing a technological solution.